Skip to content

Return and Exchange Policy


For more information, please visit

Faulty / Defective Items Return

Products sold by us will have a warranty period of 12 (TWELVE) months unless otherwise stated. This excludes promotional items or items sold AS-IS.

  1. We will require receipt showing that the item was purchased from us or any of our authorised reseller
  2. We are only liable for manufacturer defect. Warranty does not cover damage caused by end-user or wear and tear.
  3. We will make our utmost effort to provide a replacement product within a reasonable time.

Change Of Minds Return

If you change your mind about the products you purchase from us, you can exchange the products with another of the same or higher value, subjected to the following conditions

  1. Items must be returned within 7 days of purchase with the original receipt or other proof of purchase
  2. The returned items must be unworn, unwashed, or otherwise unused with original tags/labels/packaging/factory seal attached

If you have any queries or feedback regarding the above, kindly contact us at

Thank You.
The Management
JMD Pacific Pte Ltd