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Warranty & Support

Faulty / Defective Items Return

Products sold by us will have a warranty period of 12 (TWELVE) months unless otherwise stated. This excludes promotional items or items sold AS-IS.

  1. We will require receipt showing that the item was purchased from us or any of our authorised reseller
  2. We are only liable for manufacturer defect. Warranty does not cover damage caused by end-user or wear and tear.
  3. We will make our utmost effort to provide a replacement product within a reasonable time.

Warranty Support

For warranty assistance, contact support@axtrosports.com or visit our support portal. Please have your proof of purchase available.

For our location and opening hours, see Store & Service Centre.

Returns and Refunds

For returns, exchanges and cancellations, please refer to our Returns and Refund Policy. For purchases made under our previous policy, contact support with your order details so we can apply the terms offered at the time of purchase.